Thank you so much for your purchase. Each rug was crafted with care, and we want to make sure they last a long time! 


Understanding how your rug was made:


Each rug is tufted by hand, sealed, and backed. Tufting is done by pushing and pulling loops of yarn through backing (we use monks cloth). 

These loops are secured with glue and set to dry to keep them in place. Once the glue has dried, your rug is removed from the frame and prepped for the non-slip backing. To do this, another layer of glue is used to adhere the back of the rug to the finishing backing. Your rug is then trimmed, carved, and cleaned up before being sent to you!


Here are some ways to care for your rug:


  • Hand brush, lint roll, or vacuum your rug frequently 
      • If vacuuming, do not have the brush on. The rotation and bristles can cause damage. Using just the suctions will help reduce wear and tear.
      • Tufted rugs naturally produce more fluff due to the excess fibers from trimming. This is normal, and why we recommend doing this frequently.


  • Do not use harsh chemicals to clean a spill. Use water and a paper towel or cloth to absorb the stain. 
      • If you need a more aggressive approach, a ph-neutral and bleach free cleaner can be used in addition to the water and paper towel/cloth.
      • Because of the way your rug was made, using a washing machine (or soaking it in water) can impact the glue binding that holds the loops in place


  • It is best to avoid keeping your rug in direct sunlight to prevent it from fading. If you do keep it in a sunny area, rotate it frequently!